Privacy Policy

How Chaqueta World collects and uses your information when you shop with us.

What we collect

• Order details: your name, email, phone, billing and shipping address, and the items you order.
• Measurements and design details you send us for custom or made-to-measure jackets.
• Messages you send by email or WhatsApp.
• Account details if you create an account.
• Basic technical data such as cookies needed for the cart and checkout to work.

How we use it

To process and deliver your order, make custom pieces to your measurements, answer your questions, handle returns, and keep records required by law. If you join our newsletter, we use your email to send new arrivals and offers; you can unsubscribe at any time.

Who we share it with

Only with the services needed to complete your order: payment providers to take payment and couriers to deliver it. We do not sell your personal information.

Payments

Card payments are handled by our payment provider. We do not see or store your full card number.

Your choices

You can ask us to show, correct or delete the personal information we hold about you, subject to records we must keep for legal and accounting reasons.

Contact

Email info@chaquetaworld.com or WhatsApp +1 807 808 4100.